Salesforce Administrator Certification Training Course

Salesforce is a Customer Relationship Management(CRM) arrangement that unites organizations and clients. It’s one coordinated CRM stage that gives every one of your areas of expertise including promoting, deals, business, and administration a solitary, shared perspective on each client. Salesforce is a distributed computing administration as a product organization that spends significant time in client relationships with the board (CRM). Salesforce’s administrations enable organizations to utilize cloud innovation to all the more likely to associate with clients, accomplices, and potential clients. The product has gotten the main for client achievement and assists organizations with following client action, market to clients and a lot more administrations.

Salesforce Syllabus For Job Ready Program

Module 01 : Classic +Lightning

1. Introduction to Cloud Computing

  • IAAS (Infrastructure as a Service).
  • PAAS (Platform as a Service).
  • SAAS (Software as a Service).

2. Introduction On CRM

  • History of Sales force
  • Introduction on Salesforce.Com
  • Understanding Salesforce environment
  • Pricing
  • App logo
  • Global search
  • User menu
  • App menu
  • Tab bar
  • Recycle bin

3. Sale-force Database

  • Becoming Familiar with the Setup segments
  • Introducing Apps
  • Introducing Objects
  • Creating an Approval process
  • Creating Approval steps
  • Multi step Approvals
  • Final approval action
  • Final rejection action
  • Working on recalling
  • Delegate process
  • Multiple approvers Vs Single approver
  • Using Custom Workflow Processes

4. Introducing Automation

  • Workflow rules
  • Update Record
  • Create Task
  • Automate Emails
  • Outbound Message
  • Time dependent workflows
  • Time triggers
  • Deep dive into Evaluation criteria
  • Use case of evaluation criteria
  • Limitations of Workflow rules

5. Introducing Relationships

  • Introducing Tabs
  • Introducing Fields
  • Introducing Relationships
  • Lookup Relationship
  • Master Detail Relationship
  • Roll-up Summary fields
  • Hierarchy Relationship
  • Self Relationship
  • Many to many Relationship

6. User Management

  • Introduction Users
  • User management process
  • User license
  • Features license
  • Security and Sharing
  • IP Address restrictions
  • Activations
  • Audit Trials
  • Login hours
  • Forceful password expiry
  • Session details
  • Record update
  • Email alert

7. Workflow Vs Process Builder

  • Benefits of Process Builder
  • Record types
  • Record types with page layout
  • Record types with multiple page layout
  • Profile
  • Permission Sets

8. Roles

  • Sharing Rules
  • Manual Sharing
  • Field Level Permissions
  • Public Groups
  • Queues
  • Public Group Vs Queue – Comparative analysis
  • Approvals Process
  • Planning for Approval processes

Fees Structure

Total Duration

Total Fees

45 hours

₨ 15000/-

Installments

1st Installment

₨ 9000/-

2nd Installment

₨ 9000/-

Total

₨ 18000/-